Password Management at UCSF
If you need help managing your password or have any questions, please contact the IT Service Desk at 415-514-4100.
We recommend using our Password Management Tool to change your password and to unlock your account in case it gets locked out. You must enroll your account prior to use. Instructions for using the tool can be found here. For help choosing a password that meets our security requirements, please refer to our Password Complexity Requirements.
REMINDER: Once you have updated your network password, sign in as soon as possible to all your mobile devices, and use your new password to sign in to your WiFi and mobile email apps. Doing so will help prevent getting locked out of your account. For complete instructions on how to do this on either a Windows machine or a Mac, please see below. For information on specific applications, please see the list of links to the left.
- Step-by-step instructions to manage your password on your Mac
- Step-by-step instructions to manage your password on Windows