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Account Login & Password
DescriptionActive Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityUsing Active DirectoryYour UCSF AD account provides access to many systems:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Computer and Accessory Ordering
- Faculty
- Staff
- Technical Partner
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support
BigFix Endpoint Management Minimum Supported Operating Systems
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu
UCSF IT Security Suite: Automated Removal
UCSF IT Security Suite Removal Process If you leave UCSF, any personal computer associated will be taken off system management. UCSF no longer has reporting responsibility we deactivate the person's licensed software UCSF IT Security Suite.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Enrolling Your First Device in Duo
Downloading the Duo Mobile AppBefore starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Resolve Accidental Uploads from Macs to iCloud
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
What to Expect after Installing BigFix
What to expect after installing BigFix Desktops and laptops You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).
- Faculty
- Staff
- Student
- Desktop Support