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- Access & Identity
- Desktop Support
IT Field Services (ITFS) Subscription FAQs
questions about subscribing to ITFS Desktop Support: Basic, Premium, Hourly, etc.
- Faculty
- Staff
- Desktop Support
Update Your Password in Outlook (Windows)
To clear all your saved passwords from your PC, you will need to open the Credential Manager in Windows. Once you've cleared the passwords stored in Windows, you'll be able to relaunch Outlook and log into the application with your newly created password.
Password Management for Mac
To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.
Using Windows on a Mac at UCSF
- Affiliate
- Communicator
- Department Administrator
- Faculty
- Grant Writer
- Institution Administrator
- Lab Manager
- New Hire
- Non-Faculty Academic
- Nurse
- Physician
- Postdoc
- Principal Investigator (PI)
- Research Staff
- Researcher
- Staff
- Student
- Technical Partner
- Trainee & Learner
- Volunteer
Clearing Saved Passwords on FireFox
You can easily clear the usernames and passwords that Firefox has saved for you. Note: These steps apply to Firefox for Windows, Linux and Mac OS X.
How to Delete Passwords Saved in Internet Explorer 11
The Windows 7, 8 and 8.1 Internet Explorer 11 browser allows you to store your login credentials for websites. You can delete all your saved passwords. However, you will then have to re-enter your login credentials for any websites you visit. To delete your passwords:
Clear Cache and Cookies in Chrome
See the video below for instructions on how to clear your cache and cookies on Chrome. This is especially useful if you've set up Chrome to save your UCSF password, and it has been changed. For instructions on managing your cache on browsers, please see Managing your Browser Cache.
Manage Your UCSF Password
Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Set Up a Transferred New Employee
To make sure a transferred UCSF employee is set up for work: