UCSF IT Technology

To avoid account lookouts and access issues, you will need to update the password on your Mac as well as your UCSF account password at the same time.

As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs.  Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.

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• New Hire
• Staff
• Desktop Support

table, th, td { border: 1px solid black; border-collapse: collapse; } UCSF has a licensing agreement (ETLA) with Adobe for Devices used for UCSF Business and UCSF-owned devices which allows UCSF to purchase Adobe products at a discounted rate. For Learners, devices not used for UCSF business and not owned by UCSF will need to purchase licenses directly from Adobe. For Learners: Adobe Creative Cloud for students and teachers | Adobe Creative Cloud

Important: The only way to ensure that ALL UCSF data has been removed is to securely reformat (ERASE) your hard drive and any devices that contain storage (e.g., USB thumb drives, external hard drives, smartphones, tablets). This is not the same as simply deleting files or performing a "factory reset." Please contact your computer vendor for support. If you cannot do this, use the instructions below to ensure you remove all UCSF information, applications and tools.

• Faculty
• Staff
• Desktop Support