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How-To

Microsoft Teams: Working with External Collaborators

Microsoft Teams is a collaboration application that facilitates conversations and work with individuals both internal and external to the UCSF enterprise. This page will assist you with adding external collaborators (e.g., Individuals outside of UCSF) to chats and channels within Microsoft Teams.

Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place even with external collaborators. 

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Service

Zoom Workspace

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Microsoft 365: Loop

Microsoft Loop is a co-creation app which enables you and your team to bring all the parts of your project together in one place and collaborate across the apps and devices you already use.

Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Loop combines a powerful and flexible canvas with portable components that move freely and stay in sync across applications — enabling teams to think, plan, and create together.

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Microsoft Co-Pilot

Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

Microsoft Copilot is currently under evaluation and has not yet been made available as a service to the UCSF community.Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.

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How-To

Outlook: Cross-Tenant Free/Busy Search

There may be instances where you need to schedule meetings with users in a different UCSF-owned email system. Follow the steps below to schedule meetings between users with ucsf.edu and network.ucsfhealth.org email addresses. 

There may be instances where you need to schedule meetings with users in a different UCSF-owned email system. Follow the steps below to schedule meetings between colleagues with ucsf.edu and network.ucsfhealth.org email addresses. 

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Palo Alto GlobalProtect VPN

Palo Alto GlobalProtect VPN enables UCSF to provide secure connections to the UCSF network regardless of where the user is when connecting. Palo Alto GlobalProtect VPN provides the ability to keep you, your data, and UCSF safe when you are connecting to the UCSF network remotely. Since a locally installed VPN client simplifies access when you are not on campus, it is a good idea to make it your primary choice when connecting remotely.

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Canva

NOTE: Canva is not currently available as an enterprise IT-supported application at UCSF. The Unified Communications and Collaboration Services teams is working to implement the application in Q2 2025.

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