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    How-To

    How to submit a request to BCH Oakland Biomedical, Facilities Engineering and Hospitality Services

    User needs to submit a ticket to BCH Oakland Biomedical, Facilities Engineering and Hospitality Services.

    How-To

    Honeywell Barcode Scanner Tip Sheet

    The Honeywell handheld Barcode Scanner is not working.Location is a BCH Oakland site using IT equipmentBarcode scanner model is Honeywell 1952You will see a green flashing light next to a red light on the front of the base to indicate it is charging.Configure barcode scanner for A

    How-To

    Capsa WOW Tip Sheet

    How to use the equipment mounted on a Capsa WOW.Location is at BCH OaklandWOW model is CapsaHandheld Barcode Scanner model is HoneywellPC model is CybernetThe badge reader is built into the lef

    How-To

    IT - Fix this Computer Button

    IT has been working to improve services by streamlining the process to submit tickets to fix common computer hardware issues on clinical workstations in areas such as nursestations, bedsides, exam rooms, WOWs, and registration.

    How-To

    BCH Oakland - BBQ Documentation when working with an Interpreter

    How-To

    BCH Oakland - LanguageLines InSight Video Interpreting iPad Guide

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    Vulnerability Management

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    How-To

    BCH Oakland - How do I use the battery powered Cybernet AIO?

    Your hospital unit utilizes medical grade battery powered Cybernet All-in-One (AIO) PCs. This device is both the monitor and computer with the RFID integrated and can be wiped down using the approved sanitizer wipes provided by the hospital. Each AIO comes with 3 batteries and 1 charging station with 2 extra batteries. The charging stations will be found in a designated non-patient care area within your department.Please review the information below to familiarize yourself with the device and how to maintain the batteries.

    Service

    Campus Cloud in AWS

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    Campus IT Operating Model (ITOM) Program

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