3165 Results

How-To

Learner Hardware & Software

Purchasing Hardware and SoftwareYou may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Learners. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to learners with a .edu email.

  • Student
  • Education Applications
How-To

Learner Technology Support

UCSF IT Service DeskFirst point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: [email protected]

  • Student
  • Education Applications
How-To

Learner Accounts

First-time LoginThe Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

  • Student
  • Education Applications
Other Content

HIPAA Designated Officials

HIPAA security official Patrick Phelan, Chief Information Security Officer, is UCSF's designated HIPAA security official. The Chief Information Security Officer is responsible for the security of UCSF HIPAA components' electronic Protected Health Information (ePHI), including development of the policies necessary to comply with the Security Rule and the implementation of security measures to protect ePHI.

How-To

Avoid Spam

Overview Most of us have received unsolicited email at one time or another. Most of the time, we just delete the message and get on with our lives. However, there may be times when some of the content of this email is so offensive or so obviously an illegal scam that we ask ourselves, "How do these people get my address, and what can I do to stop this?" Good question. Let's first examine how spammers may get your address. How do spammers and marketers get my address?

  • Technical Partner
  • Security
How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

How to Work Together Remotely

With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Office 365 Training Resources

Office 365 Desktop Applications Office 365 Resources  Training Resources Related Resources Office 365 Teams and Mobile Using O365 in Box Collaboration & Sharing Security & Privacy (PHI) Additional Training Office 365 Word Online Excel Online PowerPoint Online OneNote Online O365 Teams Office 365 Desktop Applications

  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

  • Faculty
  • Staff
  • Student
  • Desktop Support