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VPN FAQs
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Frequently Asked Questions
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Real Phishing and Social Engineering Threats
Please note that this is not an all-inclusive list of all of the phishing and social engineering threats, but rather ones that are typical of current threats and/or ones that impacted UCSF staff, faculty, and/or learners (must be logged in to MyAccess to view). Be diligent with all communications, and please, even if you think an email might be a phish, report it via Phish Alarm and find out almost instantly in most cases.
BigFix Endpoint Manager FAQs
Duo Mobile app update required by March 31
Summary:
Scheduled Maintenance
Google Chrome - Permission Prompt Update
Services impacted: Box: Cloud Storage, Multi-Factor Authentication (Duo), Microsoft 365: SharePoint, Palo Alto GlobalProtect VPN
Resolved
Scheduled Maintenance
Critical Network Maintenance: Quincy Data Center Internet Firewall
Other services impacted: APeX Connect Portal, Computrition/Caterware (Dietary), Award Verification, ColdFusion 2016, ECHO (MSSO), IDEAS, Legacy PeopleSoft HCM, SFTP, UC Learning System, UCMe
Services impacted: Network Services
Resolved
Scheduled Maintenance
Citrix Systems - APeX Connect Portal downtime, MD Link, MyChart, Clairvia, Careweb, Clairiva
Other services impacted: CareWeb, Clairvia, Care Everywhere, Epic Interconnect, MD Link, MyChart
Resolved