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89 Results
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
Manage Your UCSF Password
Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Data Storage Options and Best Practices
- Affiliate
- Faculty
- Staff
- Student
Zoom Web Conferencing FAQs
The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?How do I use Zoom AI Companion?
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Email & Collaboration
Real Phishing and Social Engineering Threats
Please note that this is not an all-inclusive list of all of the phishing and social engineering threats but rather ones that are typical of current threats and/or ones that impacted UCSF staff, faculty, and/or learners (must be logged in to MyAccess to view). Be diligent with all communications, and please, even if you think an email might be a phish, report it via Phish Alarm and find out almost instantly in most cases.
Scheduled Maintenance
Office 365 Email Connectivity
Services impacted: Email
Resolved
Service Interruption
Microsoft Office 365: Alert
Services impacted: Microsoft 365
Resolved
Service Interruption
Microsoft Teams Service Degradation
Start:
End:
Reason: Microsoft reported a service degradation incident that is causing intermittent connectivity issues to the
Impact Tier: 3- Less Critical
Services impacted: Microsoft 365: Teams
Resolved
Upgrade macOS to continue receiving Microsoft 365 and Office for Mac updates
Microsoft announced that starting with the the October 2023 update (16.78), macOS Monterey (12) or later will be required to continue receiving software updates for Word, Excel, PowerPoint, Ou
Service Interruption
Microsoft Office 365
Services impacted: Microsoft 365: Outlook
Resolved