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158 Results

How-To

Installing Palo Alto GlobalProtect VPN on iOS and Android Devices

Palo Alto GlobalProtect VPN can be installed to your iOS and Android mobile devices to securely access the UCSF network. The following instructions will assist you with the process of self-installing Palo Alto GlobalProtect VPN to your iOS and Android devices from the Intune Company Portal. NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your device.

  • Affiliate
  • Research Staff
  • Staff
  • Student
  • Network & Wireless
How-To

Connecting to Palo Alto GlobalProtect VPN (Mac OS)

  • Affiliate
  • Researcher
  • Staff
  • Student
How-To

Installing and Connecting to GlobalProtect on Linux Devices

  • Affiliate
  • Researcher
  • Staff
  • Student
  • Technical Partner

Scheduled Maintenance

Infrastructure Border Improvements - GlobalProtect Connection May Be Interrupted

Start: Tuesday, June 10, 2025 / 10:00 pm

End: Wednesday, June 11, 2025 / 2:00 am

Impact Tier: 3- Less Critical

Services impacted: Palo Alto GlobalProtect VPN

Resolved

How-To

Installing Palo Alto GlobalProtect on an Unmanaged / Personally Owned Mac Computer

If your Mac workstation is personally owned or updates to your computer are not provided by UCSF IT Field Services (ITFS) via Jamf, you will have additional steps for completing the installation of Palo Alto GlobalProtect to your workstation.

  • Affiliate
  • Research Staff
  • Student
  • Technical Partner
  • Network & Wireless
How-To

Enabling the GlobalProtect Extension for Mac Users

To help ensure that your VPN connection with UCSF functions properly, please follow the steps below to turn on the GlobalProtect network extension on your computer:

  • Affiliate
  • Researcher
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless

Network Services

As part of the UCSF IT Infrastructure Services, the Network Services team is here to provide support to your mission and thus the mission of UCSF. Below are request options:

  • Technical Partner
  • Network & Wireless
How-To

How to Submit Firewall/VPN Requests

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner

Scheduled Maintenance

Infrastructure Border Improvements – Network Disruptions

Services impacted: Network Services, UCSFguest - Open Wireless, Palo Alto GlobalProtect VPN

Resolved

How-To

FAC Windows & Linux Server Connect Instructions

  • Affiliate
  • Research Staff
  • Staff
  • Student

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