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Microsoft 365: Delve
- Audience: Faculty, Staff, Student
- Service Category: Email & Collaboration
- Owner Team: Email and Office 365
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Service:Microsoft 365
Description
NOTE: Microsoft has announced that the Delve web app will be retired in December 2024.
Delve shows you a mix of content from across Microsoft 365. You’ll see both your own documents, and documents your colleagues are working on. These are documents stored in OneDrive and SharePoint in Microsoft 365 or shared with you as attachments in emails.
Microsoft Delve seeks to organize documents according to what’s likely to be most relevant to you right now. The same is the case when you search using the search box. You'll see personalized search results based on what's likely to be relevant to you.
NOTE: Delve will only show you documents that have been shared. It will not show unshared documents within OneDrive or SharePoint as those will remain private.
Benefits
- Gain insight into work occurring throughout the enterprise - Discover and organize information from across Microsoft 365
- Facilitate Collaboration - See what documents others are working on or learn more about them.
- Stay connected and productive - Add a document as a favorite or to a board to easily get back to it later
Getting Started with Delve
Before using Delve, it is encouraged to review the best practices for managing how people use your team site and take time to plan your permission strategy before utilizing the application.
Other aspects to consider within Delve:
- Security of documents in Delve
- Connect and collaborate in Delve
- Store your documents where Delve can get to them
Support
As we roll out this new feature within Microsoft 365 at UCSF, we are investigating the best approach for handling support. If you have any questions about Delve, please submit a ticket on our Employee Self-Service Portal and it will be routed to the correct department.
Training
To utilize Delve effectively, you will need to understand how the application works and the processes for discovering, organizing and collaborating on information within Microsoft 365.
- View and update your profile in Delve
- How do I find people and information in Delve?
- Group and share documents in Delve
Requirements and Limitations
To access Microsoft Delve, you will need a web browser (Google Chrome or Microsoft Edge are recommended for the best experience) and a UCSF email address.