UCSF IT Technology

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

• Staff
• Student
• Desktop Support

Select the Start Menu icon on the workstation.

• Affiliate
• Nurse
• Physician
• Staff
• Desktop Support

User needs to submit a ticket to BCH Oakland Biomedical, Facilities Engineering and Hospitality Services.

This document details the badge registration process and how to access LRS Secure Print (Follow You Print) and Secure Scan. On the control panel of the Ricoh printer, you will see a Login screen.

Secure print is a term for printing tasks that meet a standard for privacy to prevent the unauthorized use of printed information. Secure print protects PHI and meets the guidelines of the new Health Insurance Portability and Accountability Act (HIPAA) rules that all shared devices on healthcare networks require authentication. The Personal Print Manager (PPM) software from LRS integrates with the VPSX print server to allow end users to quickly and easily manage their secure print jobs.

The Honeywell handheld Barcode Scanner is not working.Location is a BCH Oakland site using IT equipmentBarcode scanner model is Honeywell 1952You will see a green flashing light next to a red light on the front of the base to indicate it is charging.Configure barcode scanner for A

How to use the equipment mounted on a Capsa WOW.Location is at BCH OaklandWOW model is CapsaHandheld Barcode Scanner model is HoneywellPC model is CybernetThe badge reader is built into the lef

The instructions below are for importing and exporting Internet browser bookmarks on BCH Oakland imaged computers.BCH Oakland imaged computer