62 Results

  • Access & Identity
  • Network & Wireless
How-To

Enrolling Your First Device in Duo

Before starting the enrollment process, download the Duo Mobile application from the Apple or Google Play stores. This document will detail the following processes:

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Hitachi Group Manager: Training

Modify an existing group Request the creation of a group Once you login to https://mygroups.ucsf.edu,  you will be presented with the following screen

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

How to Update Your Name

For example, Desmond-hellmann should be Desmond-Hellmann.Open a ticket with the IT Service Desk.If you need to update your name (spelling, diacritics, etc.) in a specific UCSF system (e.g. Ilios or CLE) please check whether it is also incorrect at the central source.

  • Faculty
  • Staff
  • Student
  • Access & Identity
How-To

MyAccess Account Activation

As of January 1, 2022 UCSF is no longer allowing the creation of a separate "SFID" account for use with the MyAccess login system. April 29, 2022 will be the last day that this type of account - SFID - will be allowed to sign into MyAccess. After this date all users should obtain and use an Active Directory account in order UCSF to use MyAccess.

  • Student
  • Access & Identity
How-To

How to Submit Network DNS Requests

Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping.There are two ways to submit Network DNS requests:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Network & Wireless
How-To

Manage Your UCSF Password

Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

UCSFwpa Instructions - Android

Each version of Android and each manufacturer of Android devices changes components of the Android user interface. They do this to make the experience match the goals of the specific device. *Please be advised some Android OS version on Google Pixel may not able to update UCSFwpa wireless certificate thus not compatible to connect. There are no manual configuration option available. This is a vendor issue and until resolved they will not connect to UCSFwpa.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Network & Wireless