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156 Results
Installing Palo Alto GlobalProtect VPN on iOS and Android Devices
Palo Alto GlobalProtect VPN can be installed to your iOS and Android mobile devices to securely access the UCSF network. The following instructions will assist you with the process of self-installing Palo Alto GlobalProtect VPN to your iOS and Android devices from the Intune Company Portal. NOTE: Prior to working through these steps, you will need Microsoft Intune installed to your device.
- Affiliate
- Research Staff
- Staff
- Student
- Network & Wireless
Connecting to Palo Alto GlobalProtect VPN (Mac OS)
- Affiliate
- Researcher
- Staff
- Student
Scheduled Maintenance
Infrastructure Border Improvements - GlobalProtect Connection May Be Interrupted
Services impacted: Palo Alto GlobalProtect VPN
Resolved
Installing and Connecting to GlobalProtect on Linux Devices
- Affiliate
- Researcher
- Staff
- Student
- Technical Partner
Installing Palo Alto GlobalProtect on an Unmanaged / Personally Owned Mac Computer
If your Mac workstation is personally owned or updates to your computer are not provided by UCSF IT Field Services (ITFS) via Jamf, you will have additional steps for completing the installation of Palo Alto GlobalProtect to your workstation.
- Affiliate
- Research Staff
- Student
- Technical Partner
- Network & Wireless
Enabling the GlobalProtect Extension for Mac Users
To help ensure that your VPN connection with UCSF functions properly, please follow the steps below to turn on the GlobalProtect network extension on your computer:
- Affiliate
- Researcher
- Staff
- Student
- Technical Partner
- Network & Wireless
Network Services
As part of the UCSF IT Infrastructure Services, the Network Services team is here to provide support to your mission and thus the mission of UCSF. Below are request options:
- Technical Partner
- Network & Wireless
How to Submit Firewall/VPN Requests
- Affiliate
- Faculty
- Staff
- Technical Partner
Scheduled Maintenance
Infrastructure Border Improvements – Network Interruptions (Entire Network)
Services impacted: Network Services
Resolved
Multi-Factor (Duo) FAQs
These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity