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How-To

IT Security Awareness - Stay Sharp to Stay Safe

An engaging way to build awareness Welcome to the IT Security Awareness site! Each month, we focus on a new IT security topic of interest to the UCSF community. Taking the current month's quiz at the end of the article enters you into a drawing for one of six $50 Amazon Gift Cards.  

  • Technical Partner
  • Security

Guideline

IT Enterprise Service Level Agreement (SLA)

ScopeThis Service Level Agreement (hereafter referred to as "SLA") applies to all services provided by Enterprise IT ("Central IT") except where specific exceptions are noted or superseded by service-specific SLAs.  For APeX, client connectivity and infrastructure support are covered by this agreement as well as first-level support provided by the Service Desk. 

How-To

Documents Accessibility

An accessible digital document is well-structured, providing visual information in a non-visual format. Examples of digital documents are PDFs and Microsoft Office files. There are many more. They exist on a website, sent in an email or shared in various ways. The information on this page is specific to Microsoft Word, but the principles apply to all text documents. Building accessibility into the document from the start is best practice.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Technical Partner
  • Volunteer
  • Web Services