How To

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How-To

Share DocuSign Folders

DocuSign allows users to grant the ability to view their DocuSign folders (inbox, sent folder, deleted and any others) to other users.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

Secure Email Recipient Help

You just received a "secure" email message from someone at UCSF. It's your first one, and you aren't sure what to do. This page is here to explain next steps and help you:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Email & Collaboration
How-To

Navigating Box Drive

Box Drive allows you to navigate the contents of your Box folders from a desktop application. With Box Drive installed, you will have:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Email & Collaboration
How-To

Box: CipherCloud (.ccsecure) Encryption

Secure Box allows UCSF Box users to store restricted data while protecting UCSF and our patients, staff and learners from data loss.NOTE: We are only scanning for UCSF PHI; we are not scanning multimedia formats (e.g., image, video, audio files, scanned PDFs) or files over 400MB.Every UCSF Box user is given a Secure folder. UCSF Box users can use this folder to store any files they want, but restricted data must be stored in the Secure folder.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Email & Collaboration
How-To

Tracking Envelopes in DocuSign

When you receive a document to be signed, the email notification shows only the name of the original sender. If, for example, you are number 3 out of 6 in the routing order, the name of the sender in the email notification is the initial sender, not the person who was second in the routing order. To view the full routing status, you must log into DocuSign after you have finished signing. When you are done signing, a "You have completed your documents" window will appear. Click Login.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

Multi-Factor (Duo) FAQs

These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity