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Microsoft Co-Pilot
Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.
Microsoft Copilot is currently under evaluation and has not yet been made available as a service to the UCSF community.Microsoft has implemented changes to Copilot Chat (login version), which has resulted in existing users losing access to the service. We are currently investigating the issue in collaboration with Microsoft and IT Security. Please note that Copilot Chat (non-login version) is only compatible with P1 data.
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How to submit a request to BCH Oakland Biomedical, Facilities Engineering and Hospitality Services
User needs to submit a ticket to BCH Oakland Biomedical, Facilities Engineering and Hospitality Services.
Honeywell Barcode Scanner Tip Sheet
The Honeywell handheld Barcode Scanner is not working.Location is a BCH Oakland site using IT equipmentBarcode scanner model is Honeywell 1952You will see a green flashing light next to a red light on the front of the base to indicate it is charging.Configure barcode scanner for A
Capsa WOW Tip Sheet
How to use the equipment mounted on a Capsa WOW.Location is at BCH OaklandWOW model is CapsaHandheld Barcode Scanner model is HoneywellPC model is CybernetThe badge reader is built into the lef
IT - Fix this Computer Button
IT has been working to improve services by streamlining the process to submit tickets to fix common computer hardware issues on clinical workstations in areas such as nursestations, bedsides, exam rooms, WOWs, and registration.
BCH Oakland - How do I use the battery powered Cybernet AIO?
Your hospital unit utilizes medical grade battery powered Cybernet All-in-One (AIO) PCs. This device is both the monitor and computer with the RFID integrated and can be wiped down using the approved sanitizer wipes provided by the hospital. Each AIO comes with 3 batteries and 1 charging station with 2 extra batteries. The charging stations will be found in a designated non-patient care area within your department.Please review the information below to familiarize yourself with the device and how to maintain the batteries.
Canva
NOTE: Canva is not currently available as an enterprise IT-supported application at UCSF. The Unified Communications and Collaboration Services teams is working to implement the application in Q2 2025.
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