This page provides you with answers to common questions about the new network funding model.Why does UCSF have a recharge funding model for network services?

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• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Hosting & Computing

These videos are meant to guide users through some of the DDPE recovery processes when they are working with UCSF IT Support. For UCSF IT Support for DDPE, you can contact the IT Service Desk 24/7 at http://help.ucsf.edu or 415-514-4100. 

Prerequisite: If you are requesting DNS records for server you must ensure to include your server MAC address for mapping.There are two ways to submit Network DNS requests:

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• Faculty
• Staff
• Student
• Technical Partner
• Network & Wireless

Everyone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.

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• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Access & Identity