UCSF IT Technology

Install BigFix Endpoint Manager – UCSF IT does the rest! BigFix is required for all computers conducting UCSF business, whether a machine is UCSF-owned or your personal computer. This is because, when it comes to securing UCSF IT resources, we can't fix what we can't see.

• Faculty
• Staff
• Student
• Desktop Support

The UCSF Minimum Security Standard requires that information residing on devices be encrypted. UCSF IT Security provides and supports encryption software for Windows and MacOS computers to the UCSF community at no charge. More information about Dell Data Protection Encryption (DDPE) is available at https://it.ucsf.edu/services/dell-data-protection-encryption-ddpe.

• Faculty
• Staff
• Student
• Security

 UCSF faculty, learners and staff have free and unmetered access to Gartner research, white papers, webinars and more covering an array of complex IT issues, emerging technologies and industry trends.

• Faculty
• Staff
• Technical Partner
• Business Applications

At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management.ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.  

• Faculty
• Staff
• Student
• Desktop Support

IT Security provides security awareness training and education services to UCSF faculty, staff and learners.The goals of these services include educating the UCSF community on:

• Faculty
• Staff
• Student
• Security

The UCSFguest wireless network is available wherever the protected UCSFwpa network can be found. This enables people without UCSF network accounts to access basic Campus, Medical Center and internet resources.The UCSFguest wireless network may be used by anyone visiting UCSF (including patients and patient families) who is related to UCSF business or services.

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Volunteer
• Network & Wireless

eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community.For the traveler:

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Network & Wireless

Blue Coat is a tool to keep people away from dangerous websites. When a computing device on the Medical Center network tries to access a website that falls under the Phishing, Botnets or Spam categories, the user will be redirected to a custom exception page indicating that the website is blocked.

• Technical Partner
• Network & Wireless