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Request Ed-IT Technical Support

Have you run into a problem or question with any of the products in our Edtech portfolio? We are here to provide a solution. 

Find info on why we encourage you to report technical problems and how to contact us to find a solution. 

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Ed-IT Services

Education IT (Ed-IT) provides tailored services within the UCSF education mission to help you reach your academic and professional goals. For example, get technical support for our centrally supported Edtech products, set up a consultation and more—we are here to help.

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About Education IT

Education IT (Ed-IT) is a new team within the larger UCSF IT. Our team was formed in 2023. We support UCSF's education mission by providing a centralized educational technology (edtech) environment and related services.   

How-To

Using Add-ins in Outlook Web App

Add-ins in Outlook.com are programs or utilities that help you automate tasks when you view or create messages.NOTE: You will need to install add-ins within Outlook to be able to use them in your work at UCSF.The following steps will assist you with locating and installing add-ins within Microsoft Outlook.1. Select the Apps icon (Outlook Web App (OWA)

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CLE Quiz Statistics Fixed, Reactivated

Initial Issue 

Qbank_statistics plugin was turned off due to critically poor performance, which made course administration impossible.  

How-To

Enrolling in Grammarly

NOTE: The UCSF Editorial Style Guide is available for use when writing for UCSF publications or websites. It outlines commonly used terms, punctuation, and editorial style to improve clarity and readability; it is based on the broadly recognized standards of the Associated Press Style.

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Grammarly FAQs

NOTE:  Grammarly is still in development for the Mac New Teams desktop application. Currently, we are supporting Grammarly in browsers (Chrome, Firefox, Safari, and Edge) and the desktop application.NOTE: There is currently no support for Internet Explorer or mobile browsers. This means that the Grammarly Text Editor Plugin will not activate in unsupported browsers. 

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