it.ucsf.edu

Open CipherCloud Files on iOS

Jennifer Thi's picture

In order to access your .ccsecure files in iOS, you will need to have both the Box Mobile App and CipherCloud Mobile App installed on your phone. Follow the instructions below to open a CipherCloud file with your mobile device.

  1. Make sure you have both the Box Mobile App and the CipherCloud Mobile App installed onto your phone.
  2. Log onto your Box Mobile App.
  3. Select Use Single Sign On (SSO) and enter your UCSF email address. You will be directed to enter your UCSF MyAccess Login. Log in with your credentials to complete setup.
  4. Proceed to a .ccsecure file. Click it to preview it.
  5. Select the icon.
  6. Select Copy to CipherCloud.
  7. Select Use Single Sign On (SSO) and enter your UCSF email address. You will be directed to enter your UCSF MyAccess Login.
  8. Select Grant access to Box. Your .ccsecure file will now open with the CipherCloud Mobile App.
If the CipherCloud Mobile App crashes after granting access to Box, go back to your Box Mobile App and repeat steps 5 and 6. If it still doesn't open or it gives you an error, please contact the IT Service Desk with details.