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Windows Mobile OS Email Online Settings

Mark Bering's picture

Important: By using ActiveSync on your mobile device, you consent to having your device remotely wiped in the event of suspected theft or loss. Remote wiping may result in the possible loss of personal data on the mobile device. Prevent permanent loss of data; back up your mobile device regularly!

  1. On Start, swipe left to the App list, select Settings, and then select Email + accounts.
  2. Select Add an account > Outlook.
  3. Enter YOUR:
    1. E-mail address (e.g. [email protected])
    2. Password
    3. Select Sign in.

Windows Phone will try to set up your e-mail account automatically. If setup completes successfully, skip to step 4.

If you see the message “Check your information and try again. You may have mistyped your password.”, verify that you entered the correct email address and password. At this stage, you don’t need to specify any values for User name and Domain.

  1. Select Sign in. If setup completes successfully, skip to step 4.

If your e-mail account can't be set up automatically, you’ll see the message, “We couldn’t find your settings”.

  1. Select Advanced. You'll need to enter the following information:
    1. E-mail address This is your full e-mail address, for example [email protected].
    2. Password This is the password for your e-mail account.
    3. User name This is as your primary email address, for example [email protected].
    4. Domain Leave blank.
    5. Server The server is outlook.office365.com.
  2. Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected.
  3. Select Sign in.
  4. Select OK if Exchange ActiveSync asks you to enforce policies or set a password.