Email Online

mark bering's picture


Getting an Email Account


Logon to: Outlook Web App (OWA)


  • Standard mailbox is 100 GB
  • Maximum attachment size is 25 MB

Recommended Clients

Windows Mac OS Exchange

Additional Services

Email Online Web App (OWA)

Access your UCSF email account through the feature-rich Outlook Web App (OWA) web mail client.

Email Online Mobile Access (ActiveSync)

Use an ActiveSync connection on your mobile device to access your email, calendar, and contacts while you're on the go.

Email Protection (from the UCSF network only)

Secure Email


Access to the UCSF email service is provided to UCSF faculty and staff as part of the network recharge.

UCSF Active Directory Account Manager
The UCSF email password reset tool provides a convenient way of managing your user account. Once you set up your profile you can reset your password and unlock your account by answering personal security questions.


The UCSF email system is available 24/7/365.


Getting Help

For help with password resets, [email protected] questions, or support issues contact the
UCSF IT Service Desk:

  • Phone: 415-514-4100
  • Web: or
  • Email: [email protected]
  • IT Health Desks are located on the Mission Bay and Parnassus campuses from Monday through Friday from 8am-5pm to provide walk-up support; the locations are listed below.
    • Mission Bay - Lobby of Mission Hall, 550 16th St
    • Parnassus – Moffitt Cafe, 505 Parnassus Ave, 2nd Floor

Best Practices - 


Standards and Policy Information

Email Standards - 

University of California Electronic Communications Policy (ECP)