Email Standards

mark bering's picture

Use of Email at UCSF

  • The forwarding of mail through the [email protected] system to an outside email service is not offered for the following reasons:
    1. Government regulations (HIPAA), heightened security concerns, as well as audit requirements, require the [email protected] system to meet the strictest security requirements. When mail is forwarded through the [email protected] system, these security measures are bypassed.
    2. When mail only passes through the [email protected] system and does not remain on the server, it is not possible to resolve support issues when they arise. Thus, it is not possible to meet UCSF service and business level requirements when mail is forwarded

    See: Use of Third Party Email Systems at UCSF for further details.