it.ucsf.edu

Health Desk

Ray Cheung's picture

 

The Health Desk provides walk up IT help

April 2020 Notice: Due to the current shelter-in-place order and to protect the health and safety of all of our staff with social distancing, we have temporarily closed our Health Desks until further notice. Please contact the IT Service Desk for assistance as we have many technicians devoted to help you remotely over the phone and with screen sharing tools.

Please contact us in any of the following ways:

Online: https://ucsf.service-now.com/ess/
Main Phone: (415) 514-4100
Email: [email protected]
SFGH CNS Customers: (415) 206-5126
APeX Customers: (415) 514-APEX 
 

Typical health desk support:

  • Getting setup to work remote
  • Duo enrollment and questions
  • Assistance with Wi-Fi
  • Mobile email set up
  • Device encryption
  • VPN support

 

Health Desk at Mission Hall

Locations

 

Laurel Heights Campus:

The View Café – 2nd Floor
3333 California St.
The Laurel Heights Health Desk is temporarily closed due to the current shelter-in-place order and to protect the health and safety of all of our staff
 

Mission Bay Campus:

Mission Hall Lobby
550 16th St. 
The Mission Hall Health Desk is temporarily closed due to the current shelter-in-place order and to protect the health and safety of all of our staff
 

Mount Zion:

Cafeteria
1600 Divisadero St.
The Mount Zion Health Desk is temporarily closed due to the current shelter-in-place order and to protect the health and safety of all of our staff
 

Parnassus Campus:

Millberry Union – Level P7, Room G19
500 Parnassus Ave.
The Parnassus Health Desk is temporarily closed due to the current shelter-in-place order and to protect the health and safety of all of our staff
 

ZSFG:

The ZSFG Health Desk is temporarily closed due to the current shelter-in-place order and to protect the health and safety of all of our staff